Refund & Cancellation Policy

1. In-App Subscriptions (Google Play)

For subscriptions and digital items purchased through the Google Play Store, refund requests are processed according to Google Play's standard refund policies. You may request a refund directly through your Google Play account order history within Google's standard refund window (typically within 48 hours of purchase).

2. Digital Content Nature

Competitive Exam Master provides immediate digital access to test series, question banks, and offline note bundles upon subscription activation. Due to the instantaneous delivery of digital content, voluntary refunds outside the Google Play policy window are evaluated on a case-by-case basis.

3. Subscription Cancellation

You can cancel active recurring subscriptions at any time via the Google Play Store Subscriptions Manager. Once cancelled, your premium access will remain active until the end of the current billing cycle, and no further recurring charges will be incurred.

4. Support & Disputed Transactions

If you experience accidental duplicate billing or technical issues that prevent access to purchased modules, please write to our support desk with your Google Play Order ID (GPA.XXXX-XXXX-XXXX-XXXXX):

Email: support@cemapp.in