Privacy Policy

1. Overview & Commitment

Competitive Exam Master (“CEM”, “we”, “our”, or “us”), operated by OnlineVibe, provides an educational platform designed to assist aspirants in competitive exam preparation. We value your privacy and are committed to protecting personal data through industry-standard safeguards and transparent data collection practices.

2. Information We Collect

• Account Credentials: When you sign in using Google Authentication, we collect your name, email address, and unique authentication ID.
• Learning Progress & Quiz Telemetry: Test attempts, scores, time spent per question, mistake bookmarks, and sync metadata stored to provide personalized learning insights.
• Device & Diagnostic Telemetry: Operating system version, app version, and crash logs to resolve performance issues across Android devices.

3. How Your Data Is Utilized

Your information is used exclusively to:

• Authenticate and maintain your secure student session.
• Sync your progress, notes, and bookmark states between devices.
• Compute performance diagnostics and accuracy analytics.
• Provide timely customer service and system maintenance announcements.

We do not sell, rent, or trade student personal information to third-party advertisers.

4. Data Storage & Security

All account records and cloud data are secured using Google Cloud Platform / Firebase infrastructure located in secure data centers (such as asia-south1). Transmission is encrypted end-to-end via TLS 1.3.

5. User Data Rights & Account Deletion

In accordance with Google Play policies and applicable privacy regulations, users have the right to request permanent deletion of their account and all associated progress telemetry at any time without retaining unnecessary personal data. For detailed instructions, visit our dedicated Account Deletion Page.

6. Contact Information

For inquiries regarding privacy, contact our data protection desk at: support@cemapp.in.